How much are customer complaints costing your business?
Aptean Respond's Complaints Impact Calculator is a powerful online tool driving home the bottom line impact customer complaints have on your organization.
In less than a minute you will know how much customer revenue you are putting at risk. The average business loses or puts at serious risk nearly a quarter of their customers annually.
Based on industry-recognized principles, your tailored Complaint Impact Report evaluates your organization against the five stages of customer complaints. The resulting report details your:
- Lost revenue from defecting customers,
- Revenue at risk, and
- True cost of poorly managed complaints.
For your personalized Complaint Impact Report take the following calculator for a test drive.
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